The client call 场景学习单

A contract deadline flashes on one screen while a client waits on speakerphone.

一块屏幕闪着合同截止时间，客户正在免提电话中等待。

CLIENT

Promise me the new offer will arrive today.

向我保证新报价今天一定会来。

AGENT

I can commit to the work, not to an outcome I do not control.

我可以承诺投入工作，但不能承诺我无法控制的结果。

CLIENT

Then tell me exactly what you are doing.

那就准确告诉我你正在做什么。

AGENT

Two calls before noon, a written follow-up, and an update at three.

中午前打两通电话，随后书面跟进，三点向你更新。

The client writes down the update time instead of asking for another guarantee.

客户记下更新时间，没有再要求另一个保证。