The client intake 场景学习单

A new lawyer places a blank timeline beside a family’s stack of denial letters.

一名新手律师把空白时间线放在一个家庭的一叠拒赔信旁。

CLIENT

Can you promise the company will finally pay?

你能保证公司最终会赔付吗？

LAWYER

A good intake turns a painful story into choices without shrinking the person behind it. I cannot promise an outcome.

好的首次会谈把痛苦经历变成选择，却不把讲述者缩减成一宗案件。我不能承诺结果。

LAWYER

What matters most now, which deadline is closest, and what documents have you already received?

眼下什么最重要、最近的期限是哪一个、你们已经收到哪些文件？

CLIENT

We need a clear answer before the treatment decision next week.

我们需要在下周做治疗决定前得到清楚答复。

The meeting ends with a document request, a deadline check, and a scheduled update rather than a guarantee.

会谈以材料请求、期限核对和已安排的更新结束，而不是以保证收尾。