The repair conversation 场景学习单

Two parents sit with a written account of a missed school meeting.

两位家长面前放着一份错过学校会议的书面记录。

PARENT ONE

I was working for the family. I did not mean to leave you alone with it.

我是为了家庭在工作。我不是故意让你一个人承担。

COUNSELOR

An apology answers for the impact before it explains the intention.

道歉要先回应造成的影响，再解释当时的意图。

PARENT ONE

I missed the meeting, gave no warning and left you to make a medical decision alone. That was my responsibility.

我错过了会议，没有提前通知，还让你独自作医疗决定。这是我的责任。

PARENT TWO

Repair means adding the appointments to both calendars and naming a backup before the next conflict.

修复意味着把预约加入双方日历，并在下次时间冲突前确定后备人选。

The apology ends with two calendar invitations and a backup contact.

这次道歉以两个日历邀请和一名后备联系人结束。