The shelter priority meeting 场景学习单

The safe site has fewer places than expected, while families with different medical, mobility, and care needs arrive together.

安全地点的名额少于预期，而有不同医疗、行动和照护需求的家庭同时抵达。

RESIDENT

First come, first served is the only rule we can apply quickly without arguing about whose need matters more.

先到先得是唯一能快速执行、又不用争论谁的需要更重要的规则。

COORDINATOR

Speed matters in an emergency, but speed alone is not a fair rule.

紧急情况下速度很重要，但速度本身不是公平规则。

COORDINATOR

Publish capacity, priority criteria, access needs, family-link rules, alternative sites, waiting-list updates, exception authority, and an appeal route.

公布容量、优先标准、无障碍需求、家庭联结规则、替代地点、等候名单更新、例外权限和申诉渠道。

RESIDENT

We will reserve accessible spaces, keep caregivers with dependents, and give every waiting family a named contact and update time.

我们会预留无障碍位置、让照护者与被照护者在一起，并给每个等候家庭一名联系人和更新时间。

Scarcity remains painful, but the decision becomes visible enough to question and improve.

资源短缺依然令人痛苦，但决策变得足够透明，可以被质疑和改进。